Privacy Policy
Marie Davies Hypnotherapy and Health, UK
Address: Portishead, Bristol
Email: info@mariedavies.uk
Phone: 0781 0678882
Last updated: 09/12/2025
1. Introduction
We take your privacy seriously. This Privacy Notice explains how [Your Business Name] collects, uses, stores and protects personal data when providing hypnotherapy services to adults and to children/young people, and when you visit our website. We follow UK GDPR, the Data Protection Act 2018, and National Council for Hypnotherapy (NCH) requirements.
2. Data controller & contact
The data controller is: Marie DaviesHypnotherapy and Health, UK
Data Protection Lead (if applicable): Marie Davies, info@mariedavies.uk
3. The personal data we collect
Adults & children: name, contact details, date of birth, GP details, relevant medical information, session notes, consent forms, billing data and communication records.
Additional data for children: parent or guardian contact details, proof of parental responsibility (if needed), parental consent, emergency contacts and safeguarding information.
4. How and why we use your data
• Providing hypnotherapy services and maintaining clinical notes.
• Assessing and recording consent, including parental consent for under-18s.
• Meeting safeguarding, legal and insurance responsibilities.
• Managing enquiries, appointments and payments.
5. Confidentiality & safeguarding
All information is confidential unless disclosure is required by law, safeguarding duties, or where there is a risk of serious harm. You (or parents/guardians for children) will be informed where appropriate.
6. Who we share data with
• Your GP or healthcare professionals (with consent unless required for safety).
• Emergency services if there is an immediate risk.
• Professional supervisors (anonymised whenever possible).
• GDPR-compliant cloud or IT providers.
• Payment processing services.
7. Record keeping, storage & retention
Records are encrypted or locked securely. Access is restricted to authorised personnel only.
Retention: Client records be kept for 8 years after final contact. For clients who were minors, records are kept until age 25 (or 26 if therapy ended at age 17). Records are then securely destroyed.
8. Your rights
You have the right to access, correct, restrict, erase or object to processing of your data. You may also withdraw consent at any time.
For young clients, these rights may be exercised by parents/guardians unless this conflicts with the child’s best interests or the child is judged competent to decide.
9. Complaints
You may contact us at [your-email] with any concerns. If you are not satisfied, you can contact the Information Commissioner’s Office (ICO) at 0303 123 1113.
10. Cookies & website analytics
Our website may use cookies or analytics tools to improve performance. You can adjust cookie settings via your browser at any time.
11. Special category data
Health information is classified as special category data. We handle this with extra safeguards and only when necessary for healthcare purposes, consent, vital interests or legal requirements.
12. International transfers
If data is stored outside the UK or EEA, we ensure appropriate protections such as standard contractual clauses.
13. Continuity of care
If the practitioner ceases working, arrangements are in place to protect clients’ records in accordance with NCH guidelines.
14. Changes to this notice
We may update this Privacy Notice occasionally. The latest version will always appear on this page.
15. Contact details
Marie Davies Hypnotherapy and Health, UK
Email: info@mariedavies.ukk
Phone: 0781 0678882
Member of the National Council for Hypnotherapy (NCH). This practice adheres to the NCH Code of Ethical Conduct.